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Robin L. Dillard

HUMAN RESOURCES & OPERATIONS MANAGER

Robin L. Dillard is a dynamic Human Resources professional with over 15 years of progressive experience in organizational development, compliance, talent acquisition, employee relations, and HR operations. She holds a Bachelor of Arts in Human Resource Management and Organizational Development from the University of Toledo, which laid the foundation for her deep understanding of workforce dynamics and strategic HR planning. Recognized as Crain’s Cleveland Human Resources Leadership and Diversity Award recipient, Robin brings a thoughtful, people-first approach to HR strategy and execution across healthcare, education, and staffing sectors. She has successfully led HR departments through rapid organizational growth, accreditation audits, and complex compliance landscapes, with proven success in policy development, recruitment lifecycle management, benefits administration, and performance improvement processes. Her expertise includes multi-state credentialing, handbook development, DEI initiatives, full-scale HRIS implementation, robust onboarding and training systems, performance management and compensation frameworks. Robin is an engaged leader and trusted advisor to executive teams, with a passion for cultivating inclusive workplace cultures, aligning HR practices with business goals, and delivering measurable impact.

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